ID#97: Non-delivery of goods, stolen prepayment

Claim amount: 5.425 USD

Status: Case closed


We made a contract with a company from Ukraine for delivery of timber to China. One container was delivered but the quality of the product was poor and we received a claim from the Chinese buyer. The claim was accepted by the supplier.

To compensate the loss to the Chinese buyer we made another contract with the same supplier for the delivery of two containes of timber products at a lower price and transferred the prepayment. The goods were not delivered, our prepayment is kept by the seller, the company is hiding and started to work directly with our Chinese partner.

We need assistance with returning of our money.

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About fraud

FRAUD WITH TRANSFERABLE LETTER OF CREDIT
After opening a transferable L/C the importer can lose his money and receive no goods. More info

CONTACTS ESTABLISHED, TRADER LEFT BEHIND
Often producers and importers allow traders to do the ‘dirty work’ at the initial stage of the co-operation. When things are underway the trader is left aside. More info

LATE CLAIM SCAM
”Your product was bad; we will not pay you anything!” These words can be heard at the end of this story. More info

HOW TO SECURE YOUR PREPAYMENT
When you pay in advance make sure that you will receive your money back if the goods are not shipped. More info

PRICE INCREASE AFTER PARTIAL SHIPMENT
After shipping the first part of the cargo the dishonest exporter can increase the price for the remaining quantity. More info

FREIGHT OFFER NEGOTIATIONS
When you need to get a freight offer do not forget that all costs, including the insurance premiums, are negotiable. More info

CHECK US BUT THE PRODUCT WILL BE GONE
Scammers try to prevent the importer from checking them by stating that the offered product will be sold before the check is completed. More info

EFFECTIVE ARGUMENTS IN A DISPUTE
Sometimes this simple method helps you to have your money paid back or receive compensation for the defected goods. More info

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